Help Center

Find answers to common questions about using SwapMonkie

Getting Started

How do I create an account?

Click the "Sign Up" button in the top right corner, enter your email address, create a password, and verify your email.

Is there a fee to use SwapMonkie?

Creating an account and listing items is completely free. We only charge a small transaction fee when a successful swap is completed.

Listing Items

What can I list on SwapMonkie?

You can list smartphones, tablets, laptops, gaming consoles, smart watches, and other electronic gadgets in good working condition.

How do I create an attractive listing?

Take clear, well-lit photos from multiple angles, write an honest description including any flaws, and be specific about what you're looking for in exchange.

Troubleshooting

What should I do if I encounter a problem with a swap?

First, try to resolve the issue directly with the other user. If that doesn't work, contact our support team with details of the transaction.

How do I report a suspicious user?

Click on the user's profile, select "Report User," and provide details about your concerns. Our team will investigate promptly.

Still need help?

Our support team is here to assist you with any questions or concerns.

Contact Support