Safety Tips

How to stay safe while swapping on our platform

Before You Swap

1

Check User Profiles

Review the user's profile, ratings, and swap history before agreeing to a trade.

2

Communicate Through Our Platform

Keep all communications within SwapMonkie's messaging system for your protection and our ability to assist if issues arise.

Meeting for Exchanges

1

Choose Public Locations

Always meet in well-lit, public places like coffee shops, shopping centers, or police station parking lots.

2

Bring a Friend

Whenever possible, bring someone with you to the exchange for added safety.

3

Test Devices Before Exchanging

Make sure to test that devices power on and function as described before completing the swap.

Red Flags to Watch For

  • Users who refuse to meet in person
  • Requests for payment outside our platform
  • Pressure to complete a swap quickly
  • Vague or evasive answers to questions about the device
  • Prices that seem too good to be true

Emergency Contact

If you feel unsafe during a swap meeting, leave immediately and contact local authorities if necessary.

Report any suspicious activity to hello@swapmonkie.com